Refund Policy

Last updated: February 25, 2026

eSIM Refund Policy

OMNI Connect | Mobile eSIMs are single-use digital products and are not eligible for refunds once activated or delivered. If you experience a major technical issue, please contact our support team.

How to Request Support

If you encounter a technical problem, please contact us at:

• Email: [email protected]
• Phone: +1 (323) 843-0792
• Address: 1309 Coffeen Av. STE 1361, Sheridan, WY 82801, USA